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We all know from observation, if
not personal experience, most advertising efforts fail.
"99% of advertising doesn't sell a thing."
says David Ogilvy, founder of one of the most successful
advertising
agencies in the world. A legend in his industry.
If most advertising fails, what
can we learn from successful marketing ventures? The answers
are not so difficult as you may think.
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Know what you want to say about
your business, and who you want to say it to in your local market.
In marketing language, this is "Know Your Strategic
Objective."
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Make sure all of your ads are
focused on reaching your strategic objective with a clear and
simple message to your market. Be Consistent.
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Have a goal consistent with your
strategic objective, with each campaign. If you don't, how
will you know if the ads were successful? Measure
Results.
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Plan each ad or campaign to
repeat your message to your audience. One shot ads normally
fail. Mailing postcards with a consistent message to 2,500
people, four times is much more effective than sending one message
to 10,000 people, one time. The cost is virtually the same.
Use Repetition.
Advertising vs. Advertising Strategy
There is a big difference between
improving and ad and improving your strategy.
A better ad might get you a few more leads
and applications in the short term. A
better
advertising strategy can help position you to get
more business from your market on an ongoing basis.
With that in mind, here are tips to help
put your advertising strategy into action:
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Have a written Strategic Objective BEFORE
you Advertise
Here are just a few questions to ask yourself before
placing an ad to help define what you want your advertising strategy
to do for you:
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If I could be known for just one thing in my local market,
what would it be?
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Which parts of the local market is not currently
well serviced by other companies or LO's? Of those write
down the 3 with the most potential.
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Which part of the local market is emerging
to be a
driving force for sales in the future?
-
What's changing in my market right now -
job base growth, immigration, aging
population, etc. How do I
capitalize on the change more effectively than my competition?
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Have a Specific Objective for Each Ad you
Place within your Strategy
With a clear objective as part of your advertising strategy, you
can now think about investing in ads that support your objective.
Here's a tip - you can create advertising that generates an
immediate response while also serving to build your brand in a
particular market.
Continuing with the above example, if you ran a series of ads in
the local newspaper offering a free "Mortgage Calculator and
Consumer Advice on Mortgage Loans"
available from your website, you would actually be running a direct
response ad (aimed at getting people to download the software) which
also delivered an image (yours) building message.
You can measure the success of the ad by looking at the number of
leads generated from the downloads from your site while the ad was running. If the ads don't
generate enough leads to justify the cost, after the 3rd or 4th
repetition, change
them. Ads are only valuable if they get you closer to achieving your
strategic objective.
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Be Consistent in Message.
All of your advertising (online, print, directory, flyers, etc)
should be similar in both style and message within your
advertising strategy.
Yes, a consistent look and style for your ads is important to
help you get recognized in a competitive market.
What is consistency in message? When
it comes to the messages in your ads. You can't buy a Yellow Pages
ad that promotes you as the leader in client service, and then
advertise your "low low loan fees" in the local newspaper, and then
distribute flyers that try to promote you as the family mortgage
expert and expect all those messages to be heard as a clear voice.
When your messages conflict, you lose! With
a written strategic objective for your advertising, you will be able
to focus your advertising dollars on communicating a single, clear
message to potential clients about why they should call you.
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Repetition over Reach.
Plan ahead. Think about your
cost to reach your strategic objective. Concentrate your
advertising dollars so that when you advertise, you can market your
message more than one time.
A couple of guidelines to think
about:
If you reduce your reach, you can
increase your repetition for the same cost.
If you reduce your ad size, you
will be able to repeat more often for the same money.
Experiment with both and then use the method which produces the most
closing for the least money.
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